Refund Policy

Your satisfaction is our priority

Introduction

At Connect Nation USA (brand of MM Technology Solutions LLC), we stand behind our work. Our Return & Refund Policy reflects our dedication to your satisfaction while maintaining fairness and professionalism. We aim to address concerns promptly and transparently.

Non-Refundable Fees

Consultation fees and deposits are non-refundable, reflecting the time and resources invested in understanding and initiating your project.

Refund Requests

Refunds are considered on a case-by-case basis. Requests must be submitted in writing, detailing the reasons for the refund.

Evaluation Process

Each refund request is carefully reviewed by our management team. Decisions will be communicated promptly.

Deductions

Approved refunds may have deductions for incurred costs, ensuring fairness for both parties.

Force Majeure

Refunds cannot be issued for delays caused by unforeseen circumstances and amendments in service providers' policy, such as natural disasters or government restrictions.

Contact Us

For inquiries or assistance regarding refunds:

  • Email: info@connectnationusa.com
  • Phone: (833) 317-3657
  • Address: 16 Surrey Lane Belle Mead
    NJ 08502